Service Contracts

Rest easy with DynaCare®
Every DynaVox device purchase includes a one-year, all-inclusive DynaCare Certified Unlimited Guaranteeā„¢. This guarantee becomes effective on the date the product is shipped from DynaVox Technologies' Pittsburgh, PA manufacturing facility to the customer, and provides coverage free-of-charge for repair or replacement of parts, labor, and return shipping on:

  • All hardware repairs to the base unit,
  • Memory card (where applicable),
  • Battery for one year from the date of shipment (excluding theft or loss).

Coverage is not provided if the device is lost or stolen. The warranty does not apply to cosmetic damage that does not otherwise affect the functionality of the device. The warranty is void if the product has been disassembled. Repair or replacement with new or refurbished equipment is at the sole discretion of DynaVox Technologies. DynaCare contracts are non-transferrable and apply only to the original client or payer of the device.

Extended Service Contracts
DynaCare Certified Unlimited Guarantee extended service contracts help to ensure that unexpected repair bills never strain your budget. Available for purchase year-by-year or in money-saving, multi-year packages, DynaCare extended service contracts allow you to extend your original, all-inclusive guarantee on your DynaVox device years beyond the expiration date of your original DynaCare Certified Unlimited Guarantee. Our information sheet has pricing for all device extended warranties.

Please note: If your DynaCare coverage has expired there will be a mandatory inspection and reinstatement charge. If the device is found to be in need of repair during the inspection, any repairs needed must be performed and payment must be received at DynaVox Technologies before additional DynaCare coverage may be purchased.

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