Frequently Asked Questions

How do I find the serial number on my device?

Most DynaVox devices have a label on the back that shows the serial number. To locate the serial number on a specific device, please refer to the list below.

  • DV4 or MT4: The serial number can be found under the support leg. DV4 serial numbers begin with DV. MT4 serial numbers begin with MT.
  • Dynamo Original: The serial number is on the back of the device and starts with DY.
  • DynaVox 3100 or DynaMyte 3100: The serial number is located on the back of the device. DynaVox 3100 serial numbers begin with DNV. DynaMyte 3100 serial numbers begin with DM.
  • DynaWrite: The serial number can be found on the back of the device and begins with DWE.
  • M3: The serial number is on the back along with a bar code. M3 serial numbers begin with M.
  • MightyMo or MiniMo: The serial number can be found under the support leg. MightyMo serial numbers begin with MG. MiniMo serial numbers begin with MN.
  • Palmtop/iChat or Enkidu/Impact Devices: The serial number can be found on the back of the device and starts with P (Palmtop), I (iChat), T (Tablet), X (TabletXL), E (Etalk) or H (Handheld). The manufacturer's serial number is also generally located on the back. The software ID number can be found in the software under Help > About IMPACT.
  • Vmax or V: The serial number is on the back along with a bar code. Vmax serial numbers begin with VM. V serial numbers begin with V.
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How long can I maintain a warranty on my DynaVox Technologies device?
How do I set up a repair on my device?
How do I check the status of a repair or get information regarding other non-technical issues?

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