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Impact Product FAQs
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Is Impact a good choice for me?
Because all versions of Impact are relatively small, users wanting to use the touchscreen to select onscreen buttons must have fairly good motor control. Scanning interfaces are provided for users who still want portability, but lack the dexterity for direct selection. Because the devices are not fully ruggedized, we discourage use by persons who are especially hard on their communication aids. We recommend that you speak with one of our representatives and discuss your choice with a professional caregiver before making any purchase.

Why would I want a small device like Impact?
Unlike most of the dynamic display AAC devices offered by other vendors, Impact is truly portable. Our devices can be transported and used anywhere - in a car, on an airplane, at the dining table ... anywhere! Mobile users will appreciate the small size and light weight of Impact (5.0 pounds for the Tablet XL and 1.2 pounds for the Palmtop2G). As a mounted device for users with limited mobility, Impact requires only a fraction of the space of conventional AAC devices, and can be easily moved aside as needed. In addition, clinicians and health care professionals can benefit from its small size and portability - always having a communication device ready.

As a health-care professional, how can Impact help me?
Besides its obvious appeal for the standard augmentative communication community, Impact is also ideal for hospitals, nursing homes, and other institutions that must address the needs of persons with short-term communication problems. With an easy-to-use letter-based interface, Impact can provide temporary assistance to patients recovering from accident, illness, or surgery that has left them unable to communicate effectively. With sophisticated features such as word prediction and abbreviation expansion, long-time users won't outgrow Impact. Since our device supports multiple interface methods, it can be easily adapted to different users and different conditions over time

Will Medicare cover Impact?
Yes, but ... The current Medicare coverage rules indicate that computer-based communication devices cannot be covered unless access to all non-communication functionality has been blocked. For this reason, we've come out with Impact-D, the "dedicated device" version of our communication aids.

What's the difference between Impact and Impact-D?
The only difference between the standard version (Impact) and the dedicated device version (Impact-D) is that we've added extra software to the latter to prevent users from accessing anything other than our communication software. With Impact, users can access the other built-in applications on the portable computer (such as the day minder, text editor, and email program). With Impact-D, users have no access to these applications.

What's the "Foresight" prediction engine?
We're very proud of the word prediction provided by Impact. The heart of this prediction system is a set of complex algorithms we call Foresight. With a 30,000 word vocabulary (which you can supplement with your own words) and statistics on which words tend to follow one another, you'll be amazed at how often the word you want will appear in the word prediction list. Simply put, Foresight outperforms every other word prediction scheme out there.

What's the deal with the PC Demo and PC Editor?
We offer a free demonstration CD-ROM with a Windows PC version of Impact. You'll get to try out all the features of the actual devices (except DECtalk speech synthesis - you'll have to use Microsoft's free speech synthesizer) on any Windows 98/Me/NT/2000/XP computer. And if you purchase an Impact system, you can use the PC Editor (included with device purchase) to edit configurations, import your own images and sounds, and backup your device.

Is Impact a Windows computer?
Impact devices run on a Microsoft operating system called "Windows CE" (TM). Designed specifically for portable and handheld computers, Windows CE offers a user interface that is very similar to that used by Windows 98/ME/NT/2000/XP. However, Windows CE is a different operating system that runs different programs - you will not be able to load and run your windows program on your Impact device.

Does Impact have speech?
We are happy to be able to include DECtalk™ software speech synthesis with Impact. Synthesized speech means that you can say what you what, when you want - no need to rely on small set of pre-recorded messages. An industry standard for speech, the DECtalk software provides an unlimited vocabulary in a range of different voices and speaking rates.

How long will Impact's battery last?
The rechargeable battery used by Impact will last approximately 6-10 hours between charges (actual duration will vary depending upon how often you're actually communicating). To recharge the battery, you just plug in the recharging cord (as you do for a laptop computer). When you're near an outlet and want to conserve your battery, you can run Impact off an AC source (adapter included). The external speaker included with the Tablet XL version of Impact also uses rechargeable batteries, which will last at least as long as those of the device itself.

What are "ambiguous keypads" and "disambiguation"?
Two of the interfaces provided with Impact have multiple letters on each button - like a telephone keypad. As you type on these "ambiguous keypads", the computer figures out which specific letters you mean - it "disambiguates" the letters. Occasionally, Impact will guess the wrong letter. In this case, you tell the system to "retry" and guess a different letter. Because there are fewer keys on an ambiguous keypad than on a normal keyboard, the keypad buttons can be bigger (and easier to select).

Is there any other software besides Impact on the device?
All versions of Impact come with a number of third-party software packages. On the Palmtop2G version, these include a contact manager, scheduler, and notepad. On the Tablet XL version, there is considerably more software: a word processor, a spreadsheet, an email program, a web browser, and more. Please note that we only provide support for Impact - we encourage you to explore your portable computer, but we cannot help you operate other programs. Note that our "dedicated device" version, Impact-D, prevents all access to other software.

Can I make my own interfaces?
Yes! You can design your own symbol-based and phrase-based interfaces using the built-in interface editor or using the PC editor. With the Mayer Johnson (www.mayer-johnson.com) symbol pack (included on all Impact devices), you can access any of nearly 6,500 full-color symbols.

Are there any symbol-based interfaces for Impact?
Impact ships with a simple symbol-based interface designed to show how you might design your own configurations using the built-in interface editor or PC-based editor. Using either editor, you can create multi-page interfaces that combine symbols, phrases, and onscreen keyboards. Additional add-on vocabulary sets are available for purchase.

How does the built-in interface editor work?
You can configure a personalized symbol-based or phrase-based interface right on Impact simply by entering "design" mode and double-clicking on the buttons that you wish to edit. You can add pictures and text; change font styles and colors; and alter button colors and styles. Additionally you can add new pages and configure links between pages. You can also use the (free) PC-based editor to create and modify interfaces. You can also import images and sounds from the PC.

Can I buy a PC version of Impact?
There is a PC version of Impact, but it is primarily an internal research tool. We have no definite plans to release Impact for the desktop, but we do offer a free demo version of Impact for Windows PCs.
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