No, nursing home residents are not able to receive Durable Medical Equipment (DME) through Medicare. Medicare Part B only covers the cost if you are living at home or in a group home. Certain residents who have been diagnosed with mental retardation and are living in intermediate care facilities are also eligible.

Note: Persons receiving hospice care are not able to use their Medicare benefits to purchase a speech device. This applies to both in home hospice care as well as facility based hospice care.

Yes. However, you will still need to follow the Medicare guidelines for the speech evaluation and prescription. All documentation should be dated before you receive your device.

While we understand that this co-payment may be difficult to come up with, it is against Medicare policy to waive this cost. Please let your funding coordinator know as soon as possible if you do not have a secondary insurance carrier, as we may be able to recommend an alternate funding source.

No. As a Medicare provider, we are required to present original documentation, including physician prescriptions and speech evaluations, in case of a Medicare audit. You may fax the documentation to us for review and entry into our computer system, but please mail the original material as soon as possible.

There is no prior authorization process with Medicare. When the required documentation and co-payment have been received by DynaVox Systems, we can ship your device to you.

No. We understand that it often is convenient to have someone else receive the device for programming and training, however, Medicare requires us to furnish proof that the device was delivered to the device user. It is our policy without exception to deliver only to the client's residence. We apologize for any inconvenience.

Medicare does have strict guidelines for prescriptions. The prescription must specifically list all equipment being ordered. The best way to ensure that this happens is to provide your doctor with a copy of the quotation. In addition, DynaVox must have an original signature on the prescription. This means that the Rx cannot be copied or faxed and then sent to DynaVox. Our prescription form may be used to ensure that the guidelines have been met.

Note: If you do not have a quotation, you can call our Customer Sales and Support Department at (888) 697-7332. It is always a good idea to have a quotation on file. It helps to ensure that your order is correct and that all necessary accessories are included.

No. The speech evaluation must be no more than 6 months old at the time the device is shipped to you. A new evaluation will be needed.

Obtaining funding through a Medicare replacement policy is slightly different than traditional Medicare funding. The Medicare guidelines should still be followed, however, a prior authorization review is required in these cases. In other words, the speech therapy report and prescription should follow Medicare rules, but we will also need to follow the rules of your insurance carrier. Please see the Private Insurance section for additional details.